Privacy Policy

Residencial Puma is committed to protecting the privacy of its Customers in the use of its products and services, as well as in the use of its solutions. We offer our customers the best and safest solutions as we develop our technology. By making your personal data available to Residencial Puma, the client acknowledges and consents that it will be processed in accordance with our privacy policy. The following topics help you understand how we collect, use, and protect your personal data when you visit our websites and use our products and services. 


Personal Data Definition

Any information relating to an identified or identifiable natural person. A person who can be identified, directly or indirectly, by reference to an identifier, such as: 

  • Name;
  • Identification numbers (including car registration, customer number, etc.);
  • Location data;
  •  Any electronic identifiers (email, IP address, etc.);
  •  Any specific elements of physical, physiological, genetic, mental, economic, cultural, or social identity (photographs, voice, fingerprint, video surveillance, publications on social networks, medical and or school history, etc.). ;


Collected Data

Residencial Puma collects data about the companies that are its customers and their employees, namely name, email, position, and telephone. It will keep the personal data of its customers for the period necessary to carry out commercial contacts and transactions, respective invoicing, and compliance with legal obligations. The holder of personal data may submit any claim regarding rights violation to the National Commission for Data Protection. 


Purpose

The data collected on the website is for communication, pieces of information requests, and use for marketing purposes. The data collected from customers is for the provision and billing of services, the relationship, and the adaptation of services to the needs and interests of the customer. 


Access to personal data

Residencial Puma does not disclose the personal data of its customers and users to third parties without their consent. Residencial Puma ensures that its employees with access to personal data have the proper training for a correct processing in accordance with the General Data Protection Regulation. 


Rights of customers and users

right to obtain information about their personal data whenever they wish. You have the right to know which personal data are processed by Residencial Puma. You can ask for its rectification, block access, or even delete the data in whole or in part. You may object to the processing of your data and request the portability of your data to another entity. If any rule or legal obligation overrides these rights Residencial Puma will respond to the impossibility of executing the request and indicate the due grounds. If you wish to stop being part of the Residencial Puma database, you can exercise this right by contacting us through the following means: 

  • Email: geral@hotelpuma.pt
  • Letter: R. Cruz das Guardeiras nº776, 4470-593 Moreira
  • Telephone: 22 948 2128
  • Website: hotelpuma.pt


Cookies

Residencial Puma uses cookies to improve the user's browsing experience and performance. Any internet browser allows the user to accept, refuse or delete cookies through the browser settings. If you choose to disable cookies, some services on our site will stop working, thus affecting your browsing experience. 


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